The good news is that we can learn skills, strategies and processes to manage conflict.The goal of conflict management is to manage yourself and others so as to bring about the best possible resolution of a conflict situation in terms of the issue at hand, the relationship.
Interpretation and feedback materials help you learn about the most appropriate uses for each conflict-handling mode.
The TKI is a self-scoring assessment that takes about fifteen minutes to complete.
Dimensions of conflict studied are Disagreement and Argument while conflict management styles studied are Avoiding, Competing, Collaborating, Accommodating and Compromising.
This paper focuses on all the conflict handling styles.
Compromising may be more practical when time is a factor • Can provide a temporary solution while still looking for a win-win solution • Lowers the levels of tension and stress resulting from the conflict • Important values and long-term objectives can be derailed in the process • May require close monitoring and control to ensure the agreements are met • May not work if initial demands are too great • Does not contribute to building trust in the long run • There is a risk to be abused, i.e.